Terms of Service

1. Acceptance

By accessing gramatr.com, creating an account, or using the grāmatr℠ platform, you agree to these Terms of Service. If you do not agree, do not use the site or the platform. By submitting an early-access application or activating your account, you confirm your acceptance of these terms.

2. Who we are

grāmatr℠ is operated by gramatr, LLC, a Missouri limited liability company. "We," "us," and "our" refer to gramatr, LLC throughout these terms.

3. The platform

grāmatr is a context engineering platform that maintains a persistent knowledge graph, pre-classifies requests across seven dimensions, and learns from your interactions to improve the intelligence delivered to your AI tools. The platform connects to AI tools you already use — including Claude, ChatGPT, Gemini, VS Code, Cursor, and other MCP-native tools — via the Model Context Protocol (MCP) and REST API.

The platform is in active development. Features, capabilities, pricing, and availability are subject to change. Nothing on this website or in the platform constitutes a guarantee of specific functionality, performance, or availability.

4. Your account

You are responsible for maintaining the confidentiality of your account credentials, API keys, and access tokens. You are responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

5. Your data

You own your data. All content you submit to grāmatr — including knowledge graph entities, observations, decisions, preferences, behavioral rules, and any other information you provide — remains your property. We do not claim ownership of your data.

License to operate. By using the platform, you grant gramatr, LLC a limited, non-exclusive, irrevocable license to process, store, index, embed, classify, and retrieve your data for the purpose of providing and improving the grāmatr service. This includes using your interactions to train and improve grāmatr's classification models, routing algorithms, and pattern recognition systems.

Derived intelligence is our IP. The classification models, pattern weights, routing improvements, and fine-tuned model parameters that grāmatr derives from aggregated user interactions — including yours — are the intellectual property of gramatr, LLC. When you delete your data or close your account, your raw data is removed, but model improvements derived from your data while you had an active account are not reversed. Deletion applies prospectively: your data will not contribute to future training runs, but models already trained are not unwound.

Export. You may export your data at any time. Enterprise customers receive a full data export upon cancellation.

Deletion. You may request deletion of your data at any time. Upon account cancellation, all raw data — knowledge graph entities, observations, classification records, learning signals, and session metadata — is permanently deleted from grāmatr systems within 30 days of export confirmation. A certificate of deletion is available upon request. Deletion does not affect aggregated model improvements derived during your active subscription.

6. How the platform learns

grāmatr improves through a feedback loop: your interactions generate classification signals, pattern data, and learning corrections that make the platform more accurate for you over time. This learning is:

• Scoped to you. Your intelligence is isolated by row-level security at the database level. Your learning data does not influence other users' experiences.
• Team-governed. In team plans, administrators control what intelligence is shared across the team. Nothing propagates without explicit admin authorization.
• Enterprise-governed. Enterprise plans include a five-level governance hierarchy (system, enterprise, team, user, project) with full administrative controls.

We may use aggregated, de-identified usage patterns — such as classification accuracy rates, latency distributions, and feature adoption metrics — to improve the platform generally. This aggregated data cannot be used to identify you or reconstruct your individual data.

Opt out of model training. Individual and Team users may opt out of contributing to grāmatr's model training at any time via account settings. When opted out, your interactions will not be used in future training runs. Enterprise users are opted out by default — enterprise interaction data never contributes to model training unless explicitly enabled by an enterprise administrator.

7. AI outputs

grāmatr enhances AI tools by providing context, classification, and routing. The AI-generated outputs you receive are produced by third-party AI models (Claude, ChatGPT, Gemini, and others) informed by grāmatr's intelligence layer.

• Ownership. You own the outputs generated through your use of grāmatr-enhanced AI tools, subject to the terms of the underlying AI provider.
• No guarantee of accuracy. AI outputs may contain errors, inaccuracies, or biases. grāmatr's intelligence layer improves the relevance and quality of context provided to AI models, but does not guarantee the accuracy, completeness, or fitness of any AI output for any purpose.
• Your responsibility. You are responsible for reviewing, validating, and deciding how to use AI outputs. Do not rely on AI outputs for critical decisions without independent verification.

8. Third-party AI providers

grāmatr routes intelligence to AI tools you connect. When you use grāmatr with a third-party AI tool, your interactions with that tool are also governed by that provider's terms of service and privacy policy. grāmatr is not responsible for how third-party AI providers process data once it reaches their systems.

You are responsible for ensuring your use of grāmatr with third-party tools complies with those providers' terms.

9. Acceptable use

You agree not to:

• Use the platform to violate any law or the rights of others
• Attempt to access another user's data, knowledge graph, or intelligence
• Reverse-engineer, decompile, or disassemble the platform or its classification models
• Use the platform to develop a competing product or service
• Scrape, mirror, or systematically extract content from the website except as explicitly permitted (public /llms.txt and /llms-full.txt are intentionally provided for AI and crawler consumption)
• Attempt to probe, scan, or test the vulnerability of the platform or circumvent any security or authentication measure
• Interfere with or disrupt the platform, its servers, or connected networks
• Submit false, misleading, or impersonating information

Security researchers acting in good faith: see the Security page for our disclosure contact.

10. Intellectual property

The grāmatr℠ name, logo, wordmark, website design, written content, blog posts, patent-pending classification and routing architecture, and all underlying technology are the property of gramatr, LLC and are protected by U.S. and international intellectual property laws. grāmatr℠ is a service mark of gramatr, LLC. The grāmatr system is patent pending.

Nothing on the website or in the platform grants you any license to any trademark, copyright, patent, or other intellectual property right of gramatr, LLC, except the limited right to use the platform as described in these terms.

11. Subscription and payment

Access to grāmatr is by subscription. Pricing, tiers, and billing terms are presented at the time of subscription and may change with notice. Continued use of the platform after a pricing change constitutes acceptance of the new pricing. Refunds, if applicable, are handled on a case-by-case basis.

12. Early access

Submitting an early-access application does not guarantee admission. We review every application individually and reserve the right to accept, defer, or decline any application at our sole discretion. Early access members may receive different pricing, features, or terms than generally available users.

13. Disclaimer

The platform and website are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. gramatr, LLC does not warrant that the platform will be uninterrupted, secure, or error-free, or that AI outputs will be accurate or complete.

14. Limitation of liability

To the fullest extent permitted by law, gramatr, LLC and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the platform — even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from these terms or your use of the platform is limited to the amount you paid to gramatr, LLC in the twelve months preceding the claim, or one hundred U.S. dollars (US $100), whichever is greater.

15. Indemnification

You agree to indemnify and hold harmless gramatr, LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these terms, your misuse of the platform, or your use of AI outputs generated through the platform.

16. Governing law and venue

These terms are governed by the laws of the State of Missouri, without regard to conflict of laws principles. Any dispute arising out of or relating to these terms or the platform will be resolved exclusively in the state or federal courts located in Missouri, and you consent to the personal jurisdiction of those courts.

17. Changes

We may update these terms as grāmatr evolves. When we do, we will update the "Last updated" date above. For material changes, we will provide notice via the platform or email. Continued use of the platform after changes constitutes acceptance of the updated terms. If you do not agree with updated terms, you may close your account and request data deletion.

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact

Legal questions, enterprise agreements, and notices: [email protected]

gramatr, LLC · 167 Lamp & Lantern Village, Suite 253, Chesterfield, MO 63017

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